Genuine customer service.

Here at Harmony Web the team members who answer your calls and action your emails are friendly, reliable, experienced and knowledgeable. The Support Desk and Customer Service Representative team members are based in Brisbane Australia. Many of our Customer Service Representatives have worked in the early childhood and child care sector, so they can relate to the challenges of managing a successful home based and child care business.


Harmony Web provides in built support via our software application as well as email and phone support to service owners, managers and coordinators of Family Day Care, In Home Care, Centre Based Care/Child Care and Outside School Hours Care.

If you need to contact the Harmony Web team this is the email for Services or call us on 1800 020 126.

One of our friendly team will respond during business hours, Monday to Friday 8am to 5pm (AEST).

Harmony Web phone and email support for Services

FDC Educator Support

We have lots of in-built support via the Harmony for Educators Support Portal. It’s all contained inside our software application so you will have access, anytime on any day. Our Customer Service team provide support to FDC Educators via email too.

The best way to get in touch with Harmony for Educators is to log a support request via the support portal.

We will action your support request during 8am to 5pm (AEST) Monday to Friday.

Harmony Web email support for Educators
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